Refund policy

Nonny Beer Refund & Return Policy

We want every Nonny you crack open to taste like a good decision. If something isn’t right, we’ll make it right—within reason of course.

Because our beers are perishable and a food product, we can’t accept returns, but here’s how we’ve got your back:

If there’s an issue with your order

• Damaged cans or packaging on arrival

• Wrong product received

• Quality issue (flat, off-flavour, or just not what it should be)

How to request a refund or replacement

1. Contact us within 7 days of delivery at team@nonny.beer

2. Include your order number, photos of the product and packaging, and a short description of the issue

3. Our team will review and either:

   • Ship a replacement, or

   • Issue a refund to your original payment method

Our promise
We’re a small team that stands by every batch we brew. If something goes sideways, we’ll work with you to sort it out.

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Legal Notes

• By purchasing from Nonny, you acknowledge that our products are perishable and that improper storage (like leaving beer in heat, or freezing temperatures)  voids eligibility for refunds or replacements.

• Nonny reserves the right to deny any refund or replacement if product has been improperly handled, consumed, or damaged after delivery.

• Liability for any claim is limited to the purchase price of the affected product.

• This policy does not affect any statutory rights that may apply in your region.

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